What types of shoes do you offer?
Freequency Footwear offers a wide range of shoes, including casual, formal, athletic, and specialized shoes for different occasions. Our collections include men’s, women’s, and children’s shoes from top brands in the industry.

What are your shipping and delivery options?
We offer both local and international shipping options. For local deliveries, we offer standard delivery within 2-5 working days, express delivery within 1-2 working days, and same-day delivery for orders placed before noon in Johannesburg and Pretoria. For international deliveries, shipping times may vary depending on the destination country.

Do you offer any promotions or discounts?
Yes, we regularly offer promotions and discounts on selected items. These may be seasonal promotions, clearance sales, or discounts for specific events or holidays. Customers can also sign up for our newsletter to stay updated on our latest deals and discounts.

Can I return or exchange a product?
Yes, we have a returns and exchanges policy that allows customers to return or exchange products within 14 days of purchase. The product must be unused, in its original packaging, and with all tags attached. Customers can return or exchange products at any of our physical stores or by contacting our customer service team.